
This picture shows a couple of two California Guys working in our facility near a stack of boxes that are full of fish and ready for shipment to our customers.
We work hard on every shipment to get all the details right.
On this web site you can shop online for premium quality pet fish. Order and they will be delivered to your front door.
Throughout this mobile web site there are links to more information in our desktop site about aquariums and pet fish.
Click here now to go to AquariumFish.net.
This page explains the process of ordering fish, paying us, packing the fish, shipping the package, delivery to your door, and how to acclimate your new fish.
Ordering: Each type of pet fish has a separate web page that usually shows one or more pictures, the price, the size, and an Add to Bag button.
Further down on that same page is lots more information about that type of fish with links to in depth information on our desktop site.
The Prices listed on this site are payable in U.S. Dollars and are always listed for ONE item, which is usually one fish, but it might be one shrimp, one crab, one aquatic plant, or one fish bowl depending on the type of item.
How to Order. Find the fish you want to buy. Click on the Add to Bag button, adjust the quantities in the bag, click on Check Out, enter the Shipping Details, click on Continue, enter the Payment Details, click on Continue, and use PayPal for your payment.
In PayPal there are several ways to pay, including your credit cards, even if you do not have a PayPal account.
No Minimum Order. Order as many items or as few as you want.
The Fish Sizes are listed in inches and refer to the total length of that item including the tail, if the item has a tail. Each size is the size of the item for sale.
The picture may show an item of a different size than the item offered for sale. Eventually an item may grow to be bigger, even much bigger.
Our Fish Pictures on this web site show items that have usually been sold.
So we cannot ship you the exact same item that you see in a picture, and the item that we ship may not look like the item in the picture, but we can usually ship you an item that is nearly the same or that will grow to be nearly the same.
Special Requests: If you send us a Special Request with your order, we will try to send you what you request.
In the check out process there is a large box labeled Special Requests, where you can enter a special request about size, color, gender, or some other detail that you want us to give special attention.
Learn before You Order !! Every type of fish for sale on this site has a special page filled with lots of information about that type of fish, including the maximum size. We strongly recommend that you carefully read about each item, before you buy it!
Paying: We accept payment by PayPal, where you can pay in a couple of ways, even if you do not have a PayPal account.
If you have a problem with PayPal, call them at 1-888-215-5506, toll free, and repeat the word "agent" until you get to talk to a person.
You are also welcome to contact us, but we usually do not know how to solve problems with PayPal.
Shipping Charges are usually $36.99 and are added automatically by our Shopping Bag, where you can see all the charges, before you finalize your order.
The shipping charges are for for one shipment, containing any number of items, sent to one address.
1-item or 100-items the Shipping Charges are usually the same and include the cost of the shipping materials and the delivery company's charges, which will be prepaid by us.
This makes the shipping costs simple and easy to understand. You pay for the fish at the prices given in the Shopping Bag plus one charge of $36.99 per shipment.
FREE SHIPPING on Orders over $169.00. This is a limited time offer. Reminder, there is always an additional charge of $20.00 for shipments to Anchorage and Fairbanks in Alaska and to Hawaii.
If you request delivery on Saturday, there is an additional charge of $16.00.
Confirmation Email: After we receive an order, we will email back a confirmation, saying we received your order.
Then we will schedule a shipping date and notify you with a second email that will contain the shipping date, the delivery company, the estimated time and day of delivery, and a tracking number.
We will also send you some information about how to prepare to receive and acclimate the fish.
Your Email Address: We must have your correct email address, or you will not receive our important emails to you.
From time to time we get an order that contains an old email address that no longer works, and so we cannot reply and confirm the order, which worries us.
Improved Packing: We have made some improvements. The results have been great. We can now ship to most places most of the time.
We ship live fish all over the U.S. If you want to talk about the details, call us at 1-858-270-1182, Monday through Friday.
We are here to help you with your order and give it lots of "Tenda' Lovin' Care!"
Shipping: We ship all orders that contain live items by Overnight Express delivery. The packages leave here in the late afternoon and usually arrive at your door before noon the next day.
Overnight vs Next Day? With overnight shipping you will usually get the fish before noon.
We pay more for Overnight, but it is worth it to us, to you, and to the fish, because we love our fish and want to minimize their time in the box and the stress of shipping.
Packages leave here in the late afternoon and usually arrive the next day before noon, and our fish prefer it that way. ;^ }
Where Do We Ship? We ship to most addresses in the contiguous 48-states in the U.S. and to some addresses in Hawaii and Alaska, but we cannot ship outside the United States.
So we cannot ship to Canada or Puerto Rico. We apologize for any disappointment this causes you.
Hawaii? We ship to Hawaii, and all shipments of live fish to Hawaii require a special permit.
There is an additional charge of $20.00 to ship to Hawaii. Click here for more information about shipping live fish to Hawaii.
Alaska? If you are in Anchorage or Fairbanks, Alaska, email us, and we may be able to arrange to safely ship to you during warm weather.
There is an additional charge of $20.00 to ship to Anchorage or Fairbanks in Alaska. We do not ship to other cities in Alaska.
Outside the US? For various reasons, beyond our control, we cannot ship outside the U.S., and we do not foresee shipping outside the U.S. in the future.
We apologize for any disappointment this causes people, who live in areas that we do not ship to.
In particular this has disappointed people living in Canada, but we are unable to ship to Canada.
Incorrect Address: If you send us an order with an incorrect address, we will charge you an additional $3.00 to change it.
If your incorrect address is not corrected and goes to the shipper, we will be charged $10.00, and we will bill you for that amount.
So double-check to be sure your address is correct, BEFORE you make the final click to send us an order.
Cold Weather? Even during cold weather we can usually ship to you.
If needed we will add heat packs to keep your fish warm, and there is no additional charge to you for heat packs.
If it is so cold in your area that it is too risky to ship your fish, we will quickly notify you. We can then often arrange to ship during a warm spell.
If you have a question about ordering during cold weather in your area, contact us.
Hot Weather? If you live in an area, where the temperatures are really hot, we can usually ship to you. We may add an ice pack, if needed, at no additional cost to you.
If it is so hot in your area that it is too risky for the fish, we will quickly notify you. We can then arrange to ship, when the weather is cooler.
If you have a question about ordering during hot weather in your area, contact us.
Delivery Schedule:
Click here to see our graphic Delivery Schedule.
Order on Sunday. We will ship on Tuesday for delivery on Wednesday.
Order on Monday or order on Tuesday before 10am. We will ship on Wednesday for delivery on Thursday.
Order on Tuesday after 10am or order on Wednesday or on Thursday before 10am. We will ship on Thursday for deliver on Friday.
Order on Thursday after 10am or order on Friday. We will ship on Monday for delivery Monday.
Saturday Delivery: We can also ship on Friday for delivery on Saturday with an additional charge of $16.00.
To ship on a Friday, we must receive your order before noon, our time, on Thursday. Some rural areas are not delivered on Saturdays.
Holidays: The regular Delivery Schedule, explained in the two paragraphs just above, is occasionally interrupted by holidays like New Years, July 4th, Labor Day, Thanksgiving, and Christmas.
So for example, if July 4th is on a Wednesday, then we cannot ship that day, nor on the preceding day.
Your Email Address: Be sure we have your current email address. Sometimes we get orders with an old invalid email address, which means our notification email is returned to us and not delivered.
When your email address is invalid, we get worried!
Your Street Address: The companies that we use to deliver packages will not accept a package that is addressed to a Post Office Box, so you must enter a Street Address on your order.
Your Phone Number: The delivery companies also will not accept a package without your phone number to call in case they have trouble finding your street address.
Important: Be sure your order is to a STREET ADDRESS and not a P.O. Box number. The delivery companies want a PHONE NUMBER, where they can call you, in case they have trouble finding your address.
Please be Meticulous !! Include everything listed above in your order, but if something is missing, we will contact you and help you complete your order.
We are very well organized, very friendly, and we have successfully shipped many thousands of packages of fish. ;^ }
When will your order Arrive? We ship on Monday through Friday to arrive the next day on Tuesday through Saturday.
In our experience Monday through Thursday are the best days to ship, and the shipment should arrive to you the next day before noon in most cases.
On Weekends the delivery company has less staff to help solve problems.
The possibility of a problem is small, but it is the smallest during the week and a little bit higher on the weekend.
Acclimating: Click here to read about the best way to acclimate new fish to your aquarium.
Warranty: Click here to read all the details about our live delivery warranty that protects you, if any of the fish do not arrive alive.
We hope the information on this page has answered your questions about shipping and payment.
All of our fish are Premium Quality Fish from the best suppliers in the world. Our fish have better health, more energy and brighter colors, as you can see in our pictures on this website.
We have 380-aquariums with lots-and-lots of popular aquarium fish plus lots-and-lots of rare fish!
We consider ourselves to be the link between the world's best sources of fish and the world's best customers. We love our work, and we are very responsible about caring for our fish and then shipping them carefully.
We also offer lots and lots of information about keeping and caring for pet fish, all from the knowledge of the Bailey Brothers, who have a combined total of 100+ years of experience as breeders, wholesalers, and retailers of pet fish!
Our fish and our customers are treated with the best of care, and we work energetically everyday to make sure every customer enjoys their new fishy friends.
When you purchase pet fish from us, you know you're receiving premium quality fish and premium quality service.
"Received my fish last night and was so pleased! They all arrived alive and appeared to be healthy.
"Once in the tank, they became very active and are now thriving in their new home.
"Beautiful fish, I asked for color and aquariumfish delivered. Processing and shipping was extremely quick."
Nevin and DrTom, the Bailey Brothers
This website is owned and operated by the Bailey Brothers, DrTom and Nevin, who've been together in the fish business for more than 50-years.
The Product Manager has been with the company for more than 35-years.
So we feel very confident that this is the fishiest crew anywhere.